Industry: Healthcare
Employees: 500+
Challenge: Drive culture transformation to align with growth, enhance employee engagement, and foster innovation.

Company Overview

Drive Innovation and Employee Engagement Through Culture Transformation 

Industry: Healthcare
Employees: 500+
Challenge: Drive culture transformation to align with growth, enhance employee engagement, and foster innovation.

Company Overview

Drive Innovation and Employee Engagement Through Culture Transformation 

  • Lack of Alignment: The company's core values and mission were not consistently embraced across all departments and locations, leading to confusion and misalignment in decision-making.

  • Declining Employee Engagement: Employee engagement scores had dropped, with feedback indicating a disconnect between leadership and staff, and a lack of shared purpose.

  • Innovation Stagnation: Teams were struggling to innovate due to siloed thinking and a lack of psychological safety in sharing ideas and taking risks.

  • Leadership Disconnect: Senior leadership was not fully equipped to lead cultural change, and there was a gap in understanding between leadership and the broader workforce.

A rapidly expanding company faced cultural challenges
as it scaled:

The Challenge

  • Lack of Alignment: The company's core values and mission were not consistently embraced across all departments and locations, leading to confusion and misalignment in decision-making.

  • Declining Employee Engagement: Employee engagement scores had dropped, with feedback indicating a disconnect between leadership and staff, and a lack of shared purpose.

  • Innovation Stagnation: Teams were struggling to innovate due to siloed thinking and a lack of psychological safety in sharing ideas and taking risks.

  • Leadership Disconnect: Senior leadership was not fully equipped to lead cultural change, and there was a gap in understanding between leadership and the broader workforce.

A rapidly expanding company faced cultural challenges as it scaled:

The Challenge

  • Cultural Assessment and Gap Analysis: Conducted a deep-dive analysis of the current organizational culture to identify gaps between desired and actual behaviors, values, and practices.

  • Leadership Alignment and Training: Provided leadership coaching and training to ensure that senior leaders could effectively champion and model the cultural transformation. This included developing the skills needed to foster trust, transparency, and openness within their teams.

  • Core Values Recalibration: Worked with the leadership team to redefine and embed core values that resonated with employees at all levels, ensuring they were clearly communicated and acted upon daily.

  • Employee Engagement Initiatives: Launched programs designed to increase engagement through recognition, open forums for idea-sharing, and creating spaces for innovation and feedback.

  • Cross-Functional Collaboration: Facilitated workshops to break down silos, encourage interdepartmental collaboration, and promote a more inclusive environment that values diverse perspectives.

  • Change Management Support: Provided ongoing coaching and support to help leaders manage and communicate the cultural changes across teams, ensuring buy-in and reducing resistance.

QULTURED led a comprehensive culture transformation including:

The Solution

  • Cultural Assessment and Gap Analysis: Conducted a deep-dive analysis of the current organizational culture to identify gaps between desired and actual behaviors, values, and practices.

  • Leadership Alignment and Training: Provided leadership coaching and training to ensure that senior leaders could effectively champion and model the cultural transformation. This included developing the skills needed to foster trust, transparency, and openness within their teams.

  • Core Values Recalibration: Worked with the leadership team to redefine and embed core values that resonated with employees at all levels, ensuring they were clearly communicated and acted upon daily.

  • Employee Engagement Initiatives: Launched programs designed to increase engagement through recognition, open forums for idea-sharing, and creating spaces for innovation and feedback.

  • Cross-Functional Collaboration: Facilitated workshops to break down silos, encourage interdepartmental collaboration, and promote a more inclusive environment that values diverse perspectives.

  • Change Management Support: Provided ongoing coaching and support to help leaders manage and communicate the cultural changes across teams, ensuring buy-in and reducing resistance.

QULTURED led a comprehensive culture transformation including:

The Solution

  • Cultural Alignment: 90% of employees reported a clearer understanding of the company’s values and mission, with stronger alignment between leadership and staff.

  • Improved Engagement: Employee engagement scores increased by 35%, driven by higher satisfaction with leadership transparency, opportunities for growth, and recognition.

  • Innovation Boost: Cross-functional teams showed a 40% increase in the number of new product ideas and initiatives, attributed to a more collaborative and psychologically safe environment.

  • Stronger Leadership: Senior leadership reported feeling more confident in their ability to lead the company through cultural change, with 80% of leaders indicating stronger alignment with the company’s values.

  • Retention Improvements: Voluntary turnover decreased by 20%, particularly among top performers, as the company fostered a more positive and inclusive work culture.

Within 12 months, the company saw significant improvements across several key metrics:

The Results

  • Cultural Alignment: 90% of employees reported a clearer understanding of the company’s values and mission, with stronger alignment between leadership and staff.

  • Improved Engagement: Employee engagement scores increased by 35%, driven by higher satisfaction with leadership transparency, opportunities for growth, and recognition.

  • Innovation Boost: Cross-functional teams showed a 40% increase in the number of new product ideas and initiatives, attributed to a more collaborative and psychologically safe environment.

  • Stronger Leadership: Senior leadership reported feeling more confident in their ability to lead the company through cultural change, with 80% of leaders indicating stronger alignment with the company’s values.

  • Retention Improvements: Voluntary turnover decreased by 20%, particularly among top performers, as the company fostered a more positive and inclusive work culture.

Within 12 months, the company saw significant improvements across several key metrics:

The Results

Contact us today to learn how we can help you transform your organization’s culture for long-term success.

  • Tailored Solutions: Our approach is customized to fit your unique cultural needs and organizational goals.

  • Sustainable Change: We focus on long-term cultural shifts that lead to lasting improvements in engagement, innovation, and performance.

  • Proven Impact: Achieve measurable results in leadership alignment, employee satisfaction, and business outcomes.

Why Invest in Culture Transformation?

"Partnering with Qultured was one of the most impactful decisions we made during our growth phase. Our culture transformation has brought us closer as an organization, driving innovation and improving employee satisfaction. This partnership has been pivotal in ensuring we remain agile and aligned as we scale."    -Chief People Officer

Through Qultured's tailored culture transformation program, the company was able to align its leadership, values, and behaviors across all levels of the organization, resulting in improved engagement, innovation, and retention. The cultural shift not only enhanced internal collaboration but also positioned the company for sustainable growth in an increasingly competitive market.

Conclusion

Contact us today to learn how we can help you transform your organization’s culture for long-term success.

  • Tailored Solutions: 
          Our approach is customized to fit your unique cultural needs and organizational goals.

  • Sustainable Change: 
          We focus on long-term cultural shifts that lead to lasting improvements in engagement, innovation,                  and performance.

  • Proven Impact:
          Achieve measurable results in leadership alignment, employee satisfaction, and business outcomes.

Why Invest in Culture Transformation?

"Partnering with Qultured was one of the most impactful decisions we made during our growth phase. Our culture transformation has brought us closer as an organization, driving innovation and improving employee satisfaction. This partnership has been pivotal in ensuring we remain agile and aligned as we scale."   
                                                                                                                                                          - Chief People Officer


Through Qultured’s tailored culture transformation program, the company was able to align its leadership, values, and behaviors across all levels of the organization, resulting in improved engagement, innovation, and retention. The cultural shift not only enhanced internal collaboration but also positioned the company for sustainable growth in an increasingly competitive market.

Conclusion

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